Maintenance & support
Artificial intelligence is powerful, but its ecosystem changes every day. Hosting your systems on the infrastructure we rent in Europe is the foundation of our work together. Our plans look after the security, service continuity and adaptation of your AI tools.
Essential
- Private, secure hosting for your system
- Monitored service continuity
- Data separation and backups
- Technical response if a server goes down
Growth
- Everything in Essential
- Ongoing AI model updates (LLMs)
- Prompt tuning to maintain the quality of results
- Preventive maintenance (heading off API failures)
- Priority business support within 48 hours
Peace of Mind
- Everything in Growth
- Proactive monitoring (fixed before it affects you)
- Direct VIP channel (access to our technical lead)
- Strategy check-ins and a fractional CTO role
- Small enhancements included
AI model usage (OpenAI, Anthropic…) is not included in any plan: the provider bills it directly to your own account, where a spending cap, set at an amount you choose, limits the risk of an unexpected bill. You keep ownership of your accounts and full visibility into your usage, with no middleman markup.